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UX Plan Groups

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Simon Worthington edited this page Jan 10, 2022 · 1 revision

Contents

  • Groups: Strategic goals and milestones,
  • Personas and UX, and
  • Work packages
    • Work package: Groups #wp5 #groups - Jan 2022

Groups: Strategic Goals and Milestones

See where Groups fit into FORCE11 Mission and Priciples, as well as ITAV 2021 strategic evaluation.

See FORCE11 mission: https://www.force11.org/about/mission-and-guiding-principles

Mission:

  • Connecting the global communities interested in communications in research
  • Building an engaging space for discussion and collaborative work
  • Facilitating the development, demonstration, dissemination and deployment of new approaches and tools for effective digital communications in research

Guiding Principles:

  • Focused on the Future of Research Communication
  • Drawn from Across Disciplines and Sectors
  • Dedicated to Mobilization and Harmonization
  • Transparent and Collaborative

Strategic goals for Groups

Which parts of the FORCE11 mision should Groups focus on?

TBC

e.g., Re: FORCE11 Mission it would look like we should be targetting sectors for groups?

Goals

  • Support and make visible the different types of groups FORCE11 has: Working Groups, Committees.
  • Implement an efficient technical systems for groups - old and new systems are not adequate for requirements
  • Reward and show off the work of groups, and group members
  • Make a plan for groups

Milestones

  • Support groups committee, establish close working
  • Create plan for groups for web and groups committee functioning
  • Implement better technical system
  • Have an evaluation framework for work on supporting groups

Personas and UX

Personas: Groups

Groups Personas have been through one round of development (Dec 21: SW, TC)

Personas

  1. Proposer;
  2. Participant;
  3. Peer

Details: Wants, Problems

  1. Groups Proposer - Interested in starting a group/idea
  • Wants to know what the process is
  • Wants to share their idea
  1. Groups Participant - Interested in participating on a group
  • Wants to know how to join?
  • Wants to know who else is participating?
  • Wants to know expectations of ‘group life’ - what is expected of members
  • Wants to engage in the work of the group
  • Wants to share with the group (Google Groups)
  • Wants to let people know they’re working on the project
  1. General Public & Peers - Interested in knowing more about the group and what it’s doing
  • What problem is this group trying to solve?
  • What is the current state of this group?
  • Who is involved in this group?

User journey/ storyboards

  1. Proposer - Start a group

User journey / storyboard

  • Ad on homepage | Ads around site | Groups landing page
  • Start a group info page
  • Start group form - fill out details
  • Manage group page - invite other leaders and members; update info
  • Create content: blog; post; event; Google Group post
  • Conclude group

Messaging

  • Invite, help
  • Show off work of groups
  • Show off topics of groups
  • The groups help page
  • Make sure new groups post a blogpost announcing group
  • Serval different promo ads
    • Group work
    • Group members - celebrate someone’s contribution
    • Group events
    • Group members testimonial
  1. Participant - Interested in joining

User journey / storyboard

  • See a mention of groups on the website
  • Visit the groups landing page
  • Search groups
  • Find a group you like and enter group page
  • Read the important detail of the group
  • Click - request to join group
  • Receive email permission to join group
  • Carry out group posting: blog, event, google group, post
  • Get noticed in FORCE11 members area as being an active group member by a blog post being listed by your name and receive positive rewards.

Messaging

  • Ensure join button clearly visible
  • Make sure existing members are clearly labelled as being members of a group
  • Make sure group members have postings to group listed on members area and on their profiles
  • Show Group icon next to any post types being made by members (blog, post, events)
  • Make sure group page shows information a participant would need to see
  • Promotional ads around site give message that there are groups and open to members: promos on home page, featured promo ads on content around the site
  1. Public & Peers - Wants to know more

User journey / storyboard

  • Find out about FORCE11 groups on Google from well written meta description and title on a Google search result
  • Discover groups from homepage: featured groups content
  • Browse other groups on the groups landing page
  • Read a specific groups
  • Watch a presentation video from FSCI by a group member

Messaging

  • Make sure FORCE11 Groups are described on homepage, and several pages and content cards around the site so that SEO picks up the groups
  • Make sure groups work external to the site are listed on the site
  • Make sure all required group information is listed on the group landing page

UX

The UX part would be actions decided to be carried out based on persona needs.

UX can be seen in the work packages that get put together in wiki Projects Page TBC.

Monitoring and evaluation

  • There isn't much accessible monitoring and evaluation information easily available. What information is available would need to be organised into an easy to use format.
  • A new monitoring and evaluation process and information recoding setup needs putting in place.
  • CiviCRM can be used to more easily record members parcipipation as well as other activities.
  • Goals and milestones cn be put in place for groups development.
  • Actively rewarding groups activities can also be evaluated for its merits and benefits.

Work packages

Specific work package descriptions and then the associated tasks can be seen here:

  • Work package: Groups #wp5 #groups - Jan 2022
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