ERR_CONNECTION_REFUSED on Docker

[Toninobandolero]

If i start the Docker Chatwoot Production deployment guide with an empty server with just

docker --version
Docker version 20.10.12, build e91ed57
docker-compose --version
docker-compose version 1.29.2, build unknown

should i need something else?

Because when i finish it, and try to connect to port 3000 on my ip, it gives
error ERR_CONNECTION_REFUSED

docker-compose run --rm rails bundle exec rails db:chatwoot_prepare

Creating network "root_default" with the default driver
Pulling postgres (postgres:12)...
12: Pulling from library/postgres
a2abf6c4d29d: Pull complete
e1769f49f910: Pull complete
33a59cfee47c: Pull complete
461b2090c345: Pull complete
8ed8ab6290ac: Pull complete
495e42c822a0: Pull complete
18e858c71c58: Pull complete
594792c80d5f: Pull complete
0cc21527d805: Pull complete
c33105c93a6d: Pull complete
f0d44539f7e1: Pull complete
2237b54399af: Pull complete
59525896cd85: Pull complete
Digest: sha256:1d098cd3c1a7b132edc5bfdd7d775ff0949104b150e31d52c0aff7bdcd25c53e
Status: Downloaded newer image for postgres:12
Pulling redis (redis:alpine)...
alpine: Pulling from library/redis
59bf1c3509f3: Pull complete
719adce26c52: Pull complete
b8f35e378c31: Pull complete
d034517f789c: Pull complete
3772d4d76753: Pull complete
211a7f52febb: Pull complete
Digest: sha256:4bed291aa5efb9f0d77b76ff7d4ab71eee410962965d052552db1fb80576431d
Status: Downloaded newer image for redis:alpine
Pulling rails (chatwoot/chatwoot:latest)...
latest: Pulling from chatwoot/chatwoot
97518928ae5f: Pull complete
d879f3f43643: Pull complete
f6e3e74a152d: Pull complete
ab54e33b1bb3: Pull complete
525c9e55fcc4: Pull complete
144ad8010912: Pull complete
93eeb60c431d: Pull complete
f00ee1c1002b: Pull complete
5136df034245: Pull complete
4f4fb700ef54: Pull complete
Digest: sha256:26c7998e4b5d7e3b084ede4b682ca7c5244b9770e934162ac949e945d8fcd67e
Status: Downloaded newer image for chatwoot/chatwoot:latest
Creating root_postgres_1 ... done
Creating root_redis_1 ... done
Creating root_rails_run ... done

• rm -rf /app/tmp/pids/server.pid
• rm -rf '/app/tmp/cache/*'
• echo 'Waiting for postgres to become ready....'
  Waiting for postgres to become ready....
• docker/entrypoints/helpers/pg_database_url.rb
• export 'POSTGRES_PORT=5432'
• PG_READY='pg_isready -h postgres -p 5432 -U postgres'
• pg_isready -h postgres -p 5432 -U postgres
  postgres:5432 - no response
• sleep 2
• pg_isready -h postgres -p 5432 -U postgres
  postgres:5432 - accepting connections
• echo 'Database ready to accept connections.'
  Database ready to accept connections.
• bundle install
  Using rake 13.0.6
  Using concurrent-ruby 1.1.9
  Using i18n 1.8.11
  Using minitest 5.15.0
  Using tzinfo 2.0.4
  Using zeitwerk 2.5.1
  Using activesupport 6.1.4.3
  Using builder 3.2.4
  Using erubi 1.10.0
  Using mini_portile2 2.5.3
  Using racc 1.6.0
  Using nokogiri 1.11.7
  Using rails-dom-testing 2.0.3
  Using crass 1.0.6
  Using loofah 2.13.0
  Using rails-html-sanitizer 1.4.2
  Using actionview 6.1.4.3
  Using rack 2.2.3
  Using rack-test 1.1.0
  Using actionpack 6.1.4.3
  Using nio4r 2.5.8
  Using websocket-extensions 0.1.5
  Using websocket-driver 0.7.5
  Using actioncable 6.1.4.3
  Using globalid 1.0.0
  Using activejob 6.1.4.3
  Using activemodel 6.1.4.3
  Using activerecord 6.1.4.3
  Using marcel 1.0.2
  Using mini_mime 1.1.2
  Using activestorage 6.1.4.3
  Using mail 2.7.1
  Using actionmailbox 6.1.4.3
  Using actionmailer 6.1.4.3
  Using actiontext 6.1.4.3
  Using activerecord-import 1.2.0
  Using acts-as-taggable-on 8.1.0
  Using public_suffix 4.0.6
  Using addressable 2.8.0
  Using method_source 1.0.0
  Using thor 1.1.0
  Using railties 6.1.4.3
  Using momentjs-rails 2.20.1
  Using datetime_picker_rails 0.0.7
  Using jquery-rails 4.4.0
  Using kaminari-core 1.2.1
  Using kaminari-actionview 1.2.1
  Using kaminari-activerecord 1.2.1
  Using kaminari 1.2.1
  Using ffi 1.15.4
  Using sassc 2.4.0
  Using sprockets 4.0.2
  Using sprockets-rails 3.4.2
  Using tilt 2.0.10
  Using sassc-rails 2.1.2
  Using selectize-rails 0.12.6
  Using administrate 0.16.0
  Using ast 2.4.2
  Using attr_extras 6.2.4
  Using aws-eventstream 1.2.0
  Using aws-partitions 1.513.0
  Using aws-sigv4 1.4.0
  Using jmespath 1.4.0
  Using aws-sdk-core 3.121.1
  Using aws-sdk-kms 1.49.0
  Using aws-sdk-s3 1.103.0
  Using multipart-post 2.1.1
  Using faraday 1.0.1
  Using faraday_middleware 1.0.0
  Using connection_pool 2.2.5
  Using net-http-persistent 4.0.1
  Using azure-storage-common 2.0.2
  Using azure-storage-blob 2.0.1
  Using multi_json 1.15.0
  Using statsd-ruby 1.5.0
  Using barnes 0.0.9
  Using bcrypt 3.1.16
  Using msgpack 1.4.2
  Using bootsnap 1.9.1
  Using brakeman 5.1.1
  Using browser 5.3.1
  Using bundler 2.2.33
  Using commonmarker 0.23.2
  Using ddtrace 0.53.0
  Using declarative 0.0.20
  Using orm_adapter 0.5.0
  Using responders 3.0.1
  Using warden 1.2.9
  Using devise 4.8.0
  Using devise-secure_password 2.0.1 from https://github.com/chatwoot/devise-secure_password
  Using rails 6.1.4.3
  Using devise_token_auth 1.2.0
  Using digest-crc 0.6.4
  Using unf_ext 0.0.8
  Using unf 0.1.4
  Using domain_name 0.5.20190701
  Using dotenv 2.7.6
  Using dotenv-rails 2.7.6
  Using down 5.2.4
  Using regexp_parser 2.1.1
  Using ecma-re-validator 0.3.0
  Using email_reply_trimmer 0.1.13
  Using et-orbi 1.2.5
  Using execjs 2.8.1
  Using mime-types-data 3.2021.0901
  Using mime-types 3.3.1
  Using multi_xml 0.6.0
  Using httparty 0.20.0
  Using facebook-messenger 2.0.1
  Using fcm 1.0.3
  Using flag_shih_tzu 0.3.23
  Using foreman 0.87.2
  Using raabro 1.4.0
  Using fugit 1.5.2
  Using google-protobuf 3.19.2
  Using googleapis-common-protos-types 1.2.0
  Using grpc 1.41.0
  Using googleapis-common-protos 1.3.12
  Using jwt 2.3.0
  Using memoist 0.16.2
  Using os 1.1.1
  Using signet 0.16.0
  Using googleauth 0.17.1
  Using gapic-common 0.3.4
  Using geocoder 1.7.0
  Using gli 2.20.1
  Using httpclient 2.8.3
  Using trailblazer-option 0.1.1
  Using uber 0.1.0
  Using representable 3.1.1
  Using retriable 3.1.2
  Using rexml 3.2.5
  Using webrick 1.7.0
  Using google-apis-core 0.4.1
  Using google-apis-iamcredentials_v1 0.7.0
  Using google-apis-storage_v1 0.8.0
  Using google-cloud-env 1.5.0
  Using google-cloud-errors 1.2.0
  Using google-cloud-core 1.6.0
  Using google-cloud-dialogflow-v2 0.6.4
  Using google-cloud-dialogflow 1.2.0
  Using google-cloud-storage 1.34.1
  Using groupdate 5.2.2
  Using haikunator 1.1.1
  Using sexp_processor 4.15.3
  Using ruby_parser 3.17.0
  Using ruby2ruby 2.4.4
  Using hairtrigger 0.2.24
  Using hana 1.3.7
  Using hashie 4.1.0
  Using hkdf 0.3.0
  Using html2text 0.2.1
  Using http-accept 1.7.0
  Using http-cookie 1.0.4
  Using mini_magick 4.11.0
  Using ruby-vips 2.1.3
  Using image_processing 1.12.1
  Using jbuilder 2.11.2
  Using json 2.5.1
  Using uri_template 0.7.0
  Using json_schemer 0.2.18
  Using koala 3.0.0
  Using line-bot-api 1.22.0
  Using liquid 5.1.0
  Using maxminddb 0.1.22
  Using netrc 0.11.0
  Using newrelic_rpm 8.0.0
  Using oauth 0.5.6
  Using parser 3.0.2.0
  Using pg 1.2.3
  Using procore-sift 0.16.0
  Using puma 5.5.2
  Using pundit 2.1.1
  Using rack-attack 6.5.0
  Using rack-cors 1.1.1
  Using rack-proxy 0.7.0
  Using rack-timeout 0.6.0
  Using redis 4.4.0
  Using redis-namespace 1.8.1
  Using rest-client 2.1.0
  Using scout_apm 4.1.2
  Using semantic_range 3.0.0
  Using sentry-ruby-core 4.7.3
  Using sentry-rails 4.7.3
  Using sentry-ruby 4.7.3
  Using sidekiq 6.2.2
  Using sentry-sidekiq 4.7.3
  Using sidekiq-cron 1.2.0
  Using slack-ruby-client 0.17.0
  Using telephone_number 1.4.12
  Using time_diff 0.3.0
  Using twilio-ruby 5.32.0
  Using twitty 0.1.4
  Using tzinfo-data 1.2021.3
  Using uglifier 4.2.0
  Using valid_email2 4.0.0
  Using webpacker 5.4.3
  Using webpush 1.1.0
  Using wisper 2.0.0

Bundle complete! 99 Gemfile dependencies, 199 gems now installed.

Gems in the groups 'development' and 'test' were not installed.

Bundled gems are installed into /gems

• BUNDLE='bundle check'
• bundle check

The Gemfile's dependencies are satisfied

• exec bundle exec rails db:chatwoot_prepare
  Rspec gem is missing. Install it.
  Flay gem is missing. Install it.
  Rspec gem is missing. Install it.
  Created database 'chatwoot_production'

docker-compose up -d

root_redis_1 is up-to-date
root_postgres_1 is up-to-date
Creating root_base_1 ... done
Creating root_rails_1 ... done
Creating root_sidekiq_1 ... done

Thank you :)

[sojan-official]

@Toninobandolero If you are on ec2 or a provider which blocks ports, you might need to open up port 3000
ref: https://stackoverflow.com/questions/17161345/how-to-open-a-web-server-port-on-ec2-instance

[Toninobandolero]

Not shown: 994 closed ports
PORT STATE SERVICE
22/tcp open ssh
80/tcp open http
81/tcp open hosts2-ns
443/tcp open https
3000/tcp open ppp
5432/tcp open postgresql
Device type: general purpose
Running: Linux 2.6.X
OS CPE: cpe:/o:linux:linux_kernel:2.6.32
OS details: Linux 2.6.32

Looks like port 3000 is open. Still cannot access
ERR_CONNECTION_REFUSED

[vishnu-narayanan]

@Toninobandolero The production compose file does not expose any container to the internet. It only binds to localhost. The assumption is you would use something like Nginx or another proxy server with it.

ref: #3354 (comment)

[Toninobandolero]

@vishnu-narayanan If so, it would be a good idea to add it to the Docker Chatwoot Production Deployment Guide.
My way to fix it has been to install CapRover and install Chatwoot from there. I think it's a great solution for people like me who don't have much experience with server administration in general.
Thank you very much for your answer.

[vishnu-narayanan]

@Toninobandolero Updated the docs as well kind sir 😅