Assistance Needed to Activate WhatsApp Certificate with Chatwoot

[KabyleBOT]

Description:

Hi Chatwoot community,

I'm currently trying to activate a WhatsApp Business phone number using the Meta Business API, and I have my certificate in Base64 format ready. I'm facing challenges with how to proceed from here to get everything set up correctly in Chatwoot.

Steps I've Taken:

1. I've obtained the Base64 encoded certificate from Meta Business Manager.
2. Attempted to register the phone number through the Graph API, using /v1/account as the endpoint.
3. I have the necessary authentication token and verified display name.

Issue:
I'm unsure how to use this certificate with Chatwoot to properly activate the WhatsApp integration. The documentation for the setup seems unclear regarding the specific steps needed after obtaining the certificate.

Questions:

1. How can I use the certificate to complete the WhatsApp setup in Chatwoot?
2. Are there any specific settings or configurations I need to make within Chatwoot's UI or API to get this working?

Any guidance on the process would be greatly appreciated.

Environment:

• Chatwoot Version: [Please specify the version you are using]
• Meta Business API Version: v17.0
• WhatsApp Business API

Thanks in advance for your help!

Best regards,

[sojan-official]

please follow the instructions here : https://www.chatwoot.com/hc/user-guide/articles/1677832735-how-to-setup-a-whats_app-channel
We don't support authentication with the certificate.