After upgrading to 1.95.0, I am logged out of Settings Sync and cannot log in #232516

kaiyoma · 2024-10-29T18:26:37Z

Type: Bug

After upgrading, I am now seeing a badge on my user profile button, and it says I'm logged out (which I didn't do myself). If I click "Sign in to Sync Settings", nothing seems to happen.

Edit: I was finally able to get the sign-in page to load, and I authenticated successfully, but I'm still seeing the (1) badge on my profile button.

EDIT BY MAINTAINERS: HERE IS A WORKAROUND (YOU MAY NEED TO REPEAT THESES STEPS A FEW TIMES)

Open the Command Palette (cmd/ctrl+shift+p)

Run Developer: Reload Window until things work again
To help us solve the issue, please see After upgrading to 1.95.0, I am logged out of Settings Sync and cannot log in #232516 (comment)

VS Code version: Code 1.95.0 (912bb68, 2024-10-28T20:16:24.561Z)
OS version: Windows_NT x64 10.0.22631
Modes:

System Info

Item	Value
CPUs	11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz (8 x 2995)
GPU Status	2d_canvas: enabled canvas_oop_rasterization: enabled_on direct_rendering_display_compositor: disabled_off_ok gpu_compositing: enabled multiple_raster_threads: enabled_on opengl: enabled_on rasterization: enabled raw_draw: disabled_off_ok skia_graphite: disabled_off video_decode: enabled video_encode: enabled vulkan: disabled_off webgl: enabled webgl2: enabled webgpu: enabled webnn: disabled_off
Load (avg)	undefined
Memory (System)	15.71GB (5.67GB free)
Process Argv	--crash-reporter-id 4c14e0ab-6323-4be2-8ea1-b8ae8d1b35aa
Screen Reader	no
VM	0%

Extensions (10)

Extension	Author (truncated)	Version
copy-relative-path	ale	0.0.2
turbo-console-log	Cha	2.10.5
githistory	don	0.6.20
prettier-vscode	esb	11.0.0
gc-excelviewer	Gra	4.2.62
jenkins-declarative-support	jmM	0.1.0
code-groovy	mar	0.1.2
better-folding	Moh	0.5.1
color-highlight	nau	2.8.0
material-icon-theme	PKi	5.12.0

(1 theme extensions excluded)

A/B Experiments

vsliv368cf:30146710
vspor879:30202332
vspor708:30202333
vspor363:30204092
vscod805:30301674
binariesv615:30325510
vsaa593cf:30376535
py29gd2263:31024239
c4g48928:30535728
azure-dev_surveyone:30548225
vscrpc:30673769
962ge761:30959799
pythongtdpath:30769146
pythonnoceb:30805159
asynctok:30898717
pythonmypyd1:30879173
h48ei257:31000450
pythontbext0:30879054
cppperfnew:31000557
dsvsc020:30976470
pythonait:31006305
dsvsc021:30996838
jg8ic977:31013176
dvdeprecation:31068756
dwnewjupytercf:31046870
impr_priority:31102340
nativerepl2:31139839
refactort:31108082
pythonrstrctxt:31112756
wkspc-onlycs-t:31132770
wkspc-ranged-t:31151552
cf971741:31144450
iacca2:31156134
notype1cf:31157160
5fd0e150:31155592
dwcopilot:31164048

The text was updated successfully, but these errors were encountered:

TylerLeonhardt · 2024-10-29T20:07:34Z

Do you use GitHub or Microsoft auth with Settings Sync?

Can you follow these steps so that we can get more information on what's going on?

Open the Command Palette
Run the Developer: Set Log Level... command
To the right of Trace, click the double check mark button. ✔️ ✔️ (enables trace logging as the default)
Wait for the issue to happen...
Open the Output pane (ctrl+shift+u I think on Windows)
drop in this issue he contents of the following:
- Microsoft Authentication or GitHub Authentication Output channel
- Log (Settings Sync) Output channel
- Log (Window) Output channel
Open the Command Palette
Run the Developer: Set Log Level... command
To the right of Info, click the double check mark button. ✔️ ✔️ (to set the default back to info)

kaiyoma · 2024-10-29T21:01:49Z

There's nothing in the Output pane when I try these steps:

vscode-sign-in.mp4

It seems to "think" I'm authenticated, but then it still shows the (1) badge.

TylerLeonhardt · 2024-10-29T22:25:44Z

So are you trying to use GitHub then?

Also, what does the dropdown in the Output pane say?

kaiyoma · 2024-10-29T22:35:41Z

So are you trying to use GitHub then?

Yes, I'm authenticating through GitHub.

Also, what does the dropdown in the Output pane say?

TylerLeonhardt · 2024-10-29T22:39:02Z

So there's nothing in the Settings Sync Output?

And what about GitHub Authentication and Main?

kaiyoma · 2024-10-29T23:11:28Z

This is all I see under "Settings Sync", even after trying to sign in multiple times:

2024-10-29 16:09:42.385 [info] Using settings sync service https://vscode-sync.trafficmanager.net/
2024-10-29 16:09:42.385 [info] Auto Sync is enabled.
2024-10-29 16:09:42.386 [info] Auto Sync: Suspended until auth token is available.

Nothing relevant under "GitHub" or "Main".

TylerLeonhardt · 2024-10-29T23:24:21Z

If you sign out of your GitHub account and sign in again, does anything happen?

TylerLeonhardt · 2024-10-29T23:25:30Z

@sandy081 any thoughts? SteVen was talking to me about a similar issue yesterday.

kaiyoma · 2024-10-30T00:40:48Z

@TylerLeonhardt I'm already signed out. Attempting to sign in doesn't seem to do anything (no trace messages, no authentication web page, no activity of any kind).

kaiyoma · 2024-10-30T00:47:22Z

Here's a screencast of what I'm seeing: https://www.youtube.com/watch?v=HgiSn-rrvic

TylerLeonhardt · 2024-10-30T01:11:35Z

That's very helpful to understand what you're seeing. Thanks! @sandy081 looks like auth isn't getting called by Settings Sync, can you chime in here?

WangJincheng4869 · 2024-10-30T01:45:34Z

After updating the new version, clicking the login button does not respond, and the browser cannot be called to complete the login.

TylerLeonhardt · 2024-10-30T01:55:03Z

If you downgrade to 1.94 does that work again?
https://code.visualstudio.com/updates/v1_94

kands-code · 2024-10-30T04:51:53Z

I'm having a similar problem, I can log in fine, but when I close the VSCode and then reopen it, VSCode says I'm logged out and need to log in again. I sync via my GitHub account.

kands-code · 2024-10-30T05:05:43Z

I have two devices, logged into the same account, and I've noticed that when I log in on one device account, the account on the other device logs out and needs to be logged in again when I close VSCode and then reopen it.

However, it cannot be reliably reproduced, and I am unsure of what is causing it.

zhanxiaoge · 2024-10-30T05:49:59Z

I encountered this issue after updating today as well. After logging in successfully, it keeps reverting to logged out after a while. I have rolled back to version 1.94.2.

supergoku1028 · 2024-10-30T06:36:04Z

I'm having a similar problem, I can log in fine, but when I close the VSCode and then reopen it, VSCode says I'm logged out and need to log in again. I sync via my GitHub account.

i have this problem too.

ghost · 2024-10-30T08:49:40Z

+1 On this issue. I sign in using my Microsoft account.

Then I Go to a terminal to a directory open it up in code which opens up a new session, it says I need to sign in again to do the sync.

I am more than happy to provide you debug logs if you haven't got them already from users in this issue.

NoahELE · 2024-10-30T10:23:43Z

I have similar problems, but using the command Developer: Reload Window seems to resolve this.

If I close and reopen VSCode, the Accounts icon menu will say Sign in to Sync Settings. However, reload instead of reopen VSCode makes the sync work again.

toymil · 2024-10-30T13:39:21Z

~~I was having this problem minutes ago, but it just resolved itself after I close and reopen vscode for about 5 times ... What???~~

nvm, the login state will drop after a while.

ghost · 2024-10-30T14:03:22Z

I have similar problems, but using the command Developer: Reload Window seems to resolve this.

If I close and reopen VSCode, the Accounts icon menu will say Sign in to Sync Settings. However, reload instead of reopen VSCode makes the sync work again.

Yep, this somehow fixes the issue.

TylerLeonhardt · 2024-10-30T16:05:37Z

Talked over this with @sandy081 a bit... our suspicion is that Settings Sync is timing out waiting for auth to be available. The auth comes from the Extension Host... so the machine is slowed down for any reason or if the ExtHost is slowed down for any reason (some heavy extension, for example), then perhaps that is timing out.

This is supported by Developer: Reload Window resolving this - essentially rolling the dice again.

Now, we need your help to narrow down the issue... so I have a couple questions:

How many accounts are you logged into in VS Code? (Open the Account menu and tell me how many you see at the top of the menu)
We don't have any repro steps that put us into this bad state besides "it just sort of happens" so if you do find some pattern for when this happens, please let us know!
Can you follow these steps so that we can get more information on what's going on?
- Open the Command Palette (cmd/ctrl+shift+p)
- Run the Developer: Set Log Level... command
- To the right of Trace, click the double check mark button. ✔️ ✔️ (enables trace logging as the default)
- Open the Output pane (ctrl+shift+u I think on Windows) and click on the dropdown on the right
- drop in this issue he contents of the following:
  - Window Output channel
  - Extension Host Output channel

@sandy081 will take a look at this deeper tomorrow morning, but in the meantime the workaround is to:

Open the Command Palette (cmd/ctrl+shift+p)
Run Developer: Reload Window until things work again

(I'll include this in the original issue for users to find it)

sandy081 · 2024-11-11T11:39:35Z

Can you all please try out the following test build and let us know if the issue is fixed for you?

sandy081 · 2024-11-11T14:03:25Z

This is a personal testing build and not an official release. Please use the build specific to your platform from the comment and test the bug and let me know if it is fixed so that we can release the fix in official build.

bruno-ribeiro-mck · 2024-11-11T17:24:14Z

After installing the test build I'm no longer facing the issue which was reproing pretty much 100% of the time for me. Closed and reopened the application multiple times and did a few reloads and everything worked as expected. (1) badge quickly flashes but then disappears and settings sync is on.

ziyouchutuwenwu · 2024-11-12T00:16:33Z

i tried [linux-x64] build, it seems to be ok,

hellorayza · 2024-11-12T01:54:59Z

john-ray@john-ray-pc:~$ snap install ./下载/code-stable-x64-1731324196.snap 
错误：cannot find signatures with metadata for snap
         "./下载/code-stable-x64-1731324196.snap"

after install debx64 and login Inside version the console output window print:
and standard version sutck in [info] [perf] Render performance baseline is 23ms.
Both of them I tried to reopen and relogin , however profiles and plugins not come back.

2024-11-12 09:32:45.762 [warning] Via 'product.json#extensionEnabledApiProposals' extension 'ms-python.python' wants API proposal 'contribIssueReporter' but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check 'vscode.d.ts') or was abandoned.
2024-11-12 09:32:45.762 [warning] Via 'product.json#extensionEnabledApiProposals' extension 'ms-python.debugpy' wants API proposal 'contribIssueReporter' but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check 'vscode.d.ts') or was abandoned.
2024-11-12 09:32:45.987 [info] Started local extension host with pid 175797.
2024-11-12 09:32:46.295 [info] Settings Sync: Updating due to initialize
2024-11-12 09:32:46.295 [info] Settings Sync: Updating authentication providers. Authentication Providers from store: [{"id":"github","scopes":["user:email"]},{"id":"microsoft","scopes":["openid","profile","email","offline_access"]}]
2024-11-12 09:32:46.295 [info] Settings Sync: Authentication providers updated ["github","microsoft"]
2024-11-12 09:32:46.295 [info] Settings Sync: Updating the current account
2024-11-12 09:32:46.295 [info] Settings Sync: Updating the current account using current session dd9ac135ad84bff4 github ["github"]
2024-11-12 09:32:46.586 [info] Settings Sync: Updated the current account hellorayza
2024-11-12 09:32:46.586 [info] Settings Sync: Updating the token for the account hellorayza
2024-11-12 09:32:46.586 [info] Settings Sync: Token updated for the account hellorayza
2024-11-12 09:32:46.587 [info] Settings Sync: Updating the account status to available
2024-11-12 09:32:46.587 [info] Settings Sync: Account status changed from unavailable to available
2024-11-12 09:32:48.772 [info] [perf] Render performance baseline is 23ms
2024-11-12 09:41:43.832 [error] TreeError [DebugRepl] Tree input not set: Error: TreeError [DebugRepl] Tree input not set
    at Xd.B (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:417:28286)
    at Xd.updateChildren (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:417:28193)
    at SZ.value (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:2020:35518)
    at x.B (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:30:747)
    at x.C (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:30:817)
    at x.fire (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:30:1034)
    at gme.setVisible (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:533:2801)
    at vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:615:11845
    at Array.map (<anonymous>)
    at eh.setVisible (vscode-file://vscode-app/usr/share/code-insiders/resources/app/out/vs/workbench/workbench.desktop.main.js:615:11836)

cmmata · 2024-11-12T08:02:18Z

I have just installed linux-deb-x64, and settings sync is back again. But profiles continue to be missing.

sandy081 · 2024-11-12T08:13:59Z

But profiles continue to be missing.

@cmmata This seems to be a different issue. Can you please file new issue for that with necessary steps to reproduce.

sandy081 · 2024-11-12T08:14:26Z

Thanks for the confirmation. We will be releasing another recovery in couple of days with this fix.

fix second case of #232516

cmmata · 2024-11-12T08:32:25Z

But profiles continue to be missing.

@cmmata This seems to be a different issue. Can you please file new issue for that with necessary steps to reproduce.

@sandy081 I can create a new issue if that helps, of course. But I see that this is already commented on this issue:

comment After upgrading to 1.95.0, I am logged out of Settings Sync and cannot log in #232516 (comment)
comment After upgrading to 1.95.0, I am logged out of Settings Sync and cannot log in #232516 (comment)

Happy to help creating a new issue, but I think we missed profiles due to the settings sync bug. At least, I had settings sync and profiles working past week, and after updating VSCode I lost both features at the same time.

Do you think it's better to create a new one with a fresh context anyway?

sandy081 · 2024-11-12T10:11:23Z

This bug is about Settings Sync not getting started and therefore no data gets synced. Once settings sync has started sync should work. If you do not see data is getting synced then this is a separate issue. I would recommend to use the above build and reproduce the problem and file a new issue with following data

Steps to Repro
Settings Sync Log.

martenson · 2024-11-13T08:03:14Z

first, the workaround with window reload worked, thanks!

We don't have any repro steps that put us into this bad state besides "it just sort of happens" so if you do find some pattern for when this happens, please let us know!

new laptop, second thing after browser to install was vscode, and the sync was not available telling me there are "no auth providers"

sandy081 · 2024-11-13T09:24:32Z

@martenson Can you please try the the build shared here and let us know if it worked?

martenson · 2024-11-13T10:55:56Z

@sandy081 that seems to work better 👍, it defaults to auth using github (not giving me a choice) -- unclear to me if that is due to me being unable to clear vscode's prefs properly from the default channel or for a different reason

TylerLeonhardt · 2024-11-13T21:47:05Z

@martenson I think you may want to look at this section of the docs for switching accounts with Settings Sync: https://code.visualstudio.com/docs/editor/settings-sync#_switching-accounts

dmke · 2024-11-14T09:36:11Z

Another tidbit:

I was observing the following error (Code 1.95.2):

2024-11-14 10:19:40.695 [trace] Keybindings: Merging remote keybindings with local keybindings...
2024-11-14 10:19:40.697 [error] TypeError: Cannot read properties of null (reading '0')
    at Mh (file:///usr/share/code/resources/app/out/vs/code/electron-utility/sharedProcess/sharedProcessMain.js:98:76718)
    at Tg (file:///usr/share/code/resources/app/out/vs/code/electron-utility/sharedProcess/sharedProcessMain.js:98:74237)
    at async zh.qb (file:///usr/share/code/resources/app/out/vs/code/electron-utility/sharedProcess/sharedProcessMain.js:98:79653)
    at async zh.eb (file:///usr/share/code/resources/app/out/vs/code/electron-utility/sharedProcess/sharedProcessMain.js:98:38185)
2024-11-14 10:19:40.697 [error] keybindings: Cannot read properties of null (reading '0')

This was caused by the following entry in my keybindings.json:

{ "key": "f5", "command": null, "when": "!inDebugMode" },

Changing it to the following solved the issue for me:

{ "key": "f5", "command": "", "when": "!inDebugMode" },

sandy081 · 2024-11-14T10:03:59Z

@dmke Please file a separate issue for that

dmke · 2024-11-14T10:09:12Z

@sandy081, there's no issue anymore. This solved the "I am logged out of Settings Sync and cannot log in" problem described in this issue.

CompactProducer · 2024-11-15T15:45:19Z

@sandy081, there's no issue anymore. This solved the "I am logged out of Settings Sync and cannot log in" problem described in this issue.

I no longer see this issue. I'm glad that it's been fixed.

vs-code-engineering bot added the new release label Oct 29, 2024

vs-code-engineering bot assigned TylerLeonhardt Oct 29, 2024

TylerLeonhardt added info-needed Issue requires more information from poster and removed new release labels Oct 29, 2024

TylerLeonhardt assigned sandy081 Oct 29, 2024

vs-code-engineering bot removed the info-needed Issue requires more information from poster label Oct 30, 2024

TylerLeonhardt added bug Issue identified by VS Code Team member as probable bug settings-sync labels Oct 30, 2024

sandy081 mentioned this issue Nov 11, 2024

fix the second and last scenario of #232516 #233570

Merged

sandy081 mentioned this issue Nov 11, 2024

Sync not working #232825

Closed

This comment has been minimized.

Sign in to view

TylerLeonhardt mentioned this issue Nov 12, 2024

Unable to sign in #233638

Closed

gjsjohnmurray mentioned this issue Nov 12, 2024

Sing in to Sync settings #233603

Closed

abhishek-syno mentioned this issue Nov 12, 2024

sync sign in option hiding in 2nd window #233648

Closed

sandy081 added a commit that referenced this issue Nov 12, 2024

fix the second and last scenario of #232516 (#233570)

bc15076

fix second case of #232516

sandy081 closed this as completed Nov 12, 2024

cmmata mentioned this issue Nov 12, 2024

Profiles are gone after updating to 1.95 #233690

Closed

rzhao271 added the verified Verification succeeded label Nov 13, 2024

bpasero unpinned this issue Nov 15, 2024

vs-code-engineering bot locked and limited conversation to collaborators Dec 27, 2024

After upgrading to 1.95.0, I am logged out of Settings Sync and cannot log in #232516

After upgrading to 1.95.0, I am logged out of Settings Sync and cannot log in #232516

Comments

kaiyoma commented Oct 29, 2024 • edited by TylerLeonhardt Loading

TylerLeonhardt commented Oct 29, 2024 • edited by sandy081 Loading

kaiyoma commented Oct 29, 2024

TylerLeonhardt commented Oct 29, 2024

kaiyoma commented Oct 29, 2024

TylerLeonhardt commented Oct 29, 2024

kaiyoma commented Oct 29, 2024

TylerLeonhardt commented Oct 29, 2024

TylerLeonhardt commented Oct 29, 2024

kaiyoma commented Oct 30, 2024

kaiyoma commented Oct 30, 2024

TylerLeonhardt commented Oct 30, 2024

WangJincheng4869 commented Oct 30, 2024

TylerLeonhardt commented Oct 30, 2024

kands-code commented Oct 30, 2024

kands-code commented Oct 30, 2024

zhanxiaoge commented Oct 30, 2024

supergoku1028 commented Oct 30, 2024

ghost commented Oct 30, 2024 • edited by ghost Loading

NoahELE commented Oct 30, 2024

toymil commented Oct 30, 2024 • edited Loading

ghost commented Oct 30, 2024

TylerLeonhardt commented Oct 30, 2024

sandy081 commented Nov 11, 2024

This comment has been minimized.

sandy081 commented Nov 11, 2024

bruno-ribeiro-mck commented Nov 11, 2024

ziyouchutuwenwu commented Nov 12, 2024

hellorayza commented Nov 12, 2024

cmmata commented Nov 12, 2024

sandy081 commented Nov 12, 2024

sandy081 commented Nov 12, 2024

cmmata commented Nov 12, 2024

sandy081 commented Nov 12, 2024

martenson commented Nov 13, 2024

sandy081 commented Nov 13, 2024

martenson commented Nov 13, 2024 • edited Loading

TylerLeonhardt commented Nov 13, 2024

dmke commented Nov 14, 2024

sandy081 commented Nov 14, 2024

dmke commented Nov 14, 2024

CompactProducer commented Nov 15, 2024

kaiyoma commented Oct 29, 2024 •

edited by TylerLeonhardt

Loading

TylerLeonhardt commented Oct 29, 2024 •

edited by sandy081

Loading

ghost commented Oct 30, 2024 •

edited by ghost

Loading

toymil commented Oct 30, 2024 •

edited

Loading

martenson commented Nov 13, 2024 •

edited

Loading