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Alerts not triggered for empty environment value #80312

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InterstellarStella opened this issue Nov 6, 2024 · 2 comments
Open

Alerts not triggered for empty environment value #80312

InterstellarStella opened this issue Nov 6, 2024 · 2 comments
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Product Area: Alerts Sync: Jira apply to auto-create a Jira shadow ticket

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@InterstellarStella
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InterstellarStella commented Nov 6, 2024

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Set up an issue alert with the conditon:

If all of these filters match:
The event's environment value is not set

Then send an event that does not have an environment value.

Expected Result

This event triggers the alert.

Actual Result

The event does not trigger the alert. Links to such events are provided in the shadow ticket.

The workaround for now is to set the alert condition as:

If all of these filters match:
The event's environment value not in (comma separated) existing,environment,values

Product Area

Alerts

Link

No response

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito

@getsantry
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getsantry bot commented Nov 6, 2024

Auto-routing to @getsentry/product-owners-alerts for triage ⏲️

@InterstellarStella InterstellarStella added the Sync: Jira apply to auto-create a Jira shadow ticket label Nov 6, 2024
@rachrwang
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Thanks for filing @InterstellarStella - can you share more about the use case/ intent behind this alert, i.e. why would an event not have an environment?

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Labels
Product Area: Alerts Sync: Jira apply to auto-create a Jira shadow ticket
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2 participants