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Bug: Status Center shows 0 transfer speed when copying folder #16538

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leafpmpmp opened this issue Nov 26, 2024 · 6 comments · Fixed by #16830
Closed

Bug: Status Center shows 0 transfer speed when copying folder #16538

leafpmpmp opened this issue Nov 26, 2024 · 6 comments · Fixed by #16830
Labels
area - file operations Features or bug reports for file operations area - status center Features or bug reports for the ongoing operations flyout

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@leafpmpmp
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Description

I was copying a folder from disk C: to D: , while it does show me the file being copied, transfer speed (MB/s) or item process speed (items/s) remains 0 during the entire process.
Image
I tested this using 3 different folders, and all resulted in the same. (around 300GB, 180GB and 50GB respectively)

It seems like a similar issue to #14974

Steps To Reproduce

  1. copy a folder
  2. go to another directory and paste it
  3. open the Status Center

Files Version

3.8

Windows Version

10.0.22631.4541

User ID

96a498d2-7152-4a22-8212-8e8ad62fdeb1

Log File

debug.log
@Josh65-2201
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Thanks for the report, what type of drive is D?

@Josh65-2201 Josh65-2201 added needs - additional info Needs more information from the reporter area - file operations Features or bug reports for file operations area - status center Features or bug reports for the ongoing operations flyout labels Nov 27, 2024
@leafpmpmp
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leafpmpmp commented Nov 28, 2024 •
edited
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Thanks for the report, what type of drive is D?

It's a WD Purple 4 TB. I just bought it and was testing it out.
Here's the screenshot of the task manager while transferring files
Image

@Josh65-2201 Josh65-2201 removed the needs - additional info Needs more information from the reporter label Nov 28, 2024
@leafpmpmp
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An update to the issue
I was transferring smaller files this time, and it does show item count, but size processed is still 0B of 0
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This may narrow down the issue I guess?

@Porgey365
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Porgey365 commented Dec 9, 2024 •
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Can confirm the same behavior. Single files for me will show transfer speed, but folders and multiple files show no transfer speed and no size progress. Seems to happen with all transfers, however my main use case is transferring data to a NAS.

@Josh65-2201 Josh65-2201 mentioned this issue Dec 28, 2024
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@primetime43
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primetime43 commented Jan 28, 2025 •
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It appears to error in FileSizeCalculator.cs on line 93 at PInvoke.CloseHandle(hFile); in ComputeSizeRecursively.

https://github.com/files-community/Files/blob/main/src/Files.App/Utils/Storage/Operations/FileSizeCalculator.cs

A temporary hot fix is to remove that line, but isn't a proper fix.

The error appears to be only for Folders. Single files appear to transfer with the size no issue.

@Josh65-2201 Josh65-2201 marked this as a duplicate of #16749 Jan 28, 2025
@Josh65-2201 Josh65-2201 mentioned this issue Jan 28, 2025
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primetime43 added a commit to primetime43/Files that referenced this issue Feb 19, 2025
@primetime43
Fixes files-community#16538
e24a7d2 
Fixes files-community#16538 by using FindClose instead of CloseHandle
@Josh65-2201 Josh65-2201 mentioned this issue Feb 19, 2025
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primetime43 added a commit to primetime43/Files that referenced this issue Feb 20, 2025
@primetime43
Removed the try, finally, & error variable files-community#16538
4dc80cb 
- Removed the try, finally, & error variable files-community#16538
@github-project-automation github-project-automation bot moved this from 🆕 New to ✅ Done in Files task board Feb 21, 2025
@yaira2
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yaira2 commented Feb 21, 2025

A fix will be included in v4.

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Labels
area - file operations Features or bug reports for file operations area - status center Features or bug reports for the ongoing operations flyout
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Files task board
Status: ✅ Done
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Fix: Fixed an issue where the status center didn't display the size primetime43/Files
5 participants
@primetime43 @Josh65-2201 @yaira2 @leafpmpmp @Porgey365