Replies: 4 comments 6 replies
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Posting at two places is not really useful. Also, we need more information like logs from bitwarden and maybe even nginx. We can't help you right now with what you gave. Could you also check the /admin/diagnostics page and generate a support strong there? |
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You are right. But. My first problem was only a connection problem. That wasn't a bad thing. First. It was Ok talk here in discussion. Then I saw that passwords were missing. That caused a little panic. Then I saw someone else have lost passwords. More panic. Like I said, issue is more like warning until me or someone else knows better. Anyway can I lose passwords from the app if server thinks there's none and decides that app should have none too? |
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Here are some information. This log shows what happens when I can only see Bitwarden logo. Your environment (Generated via diagnostics page)
Config (Generated via diagnostics page){
"_duo_akey": null,
"_enable_duo": false,
"_enable_email_2fa": true,
"_enable_smtp": true,
"_enable_yubico": true,
"_ip_header_enabled": true,
"admin_token": "***",
"allowed_iframe_ancestors": "",
"attachments_folder": "data/attachments",
"authenticator_disable_time_drift": false,
"data_folder": "data",
"database_max_conns": 10,
"database_url": "****/**.*******",
"db_connection_retries": 15,
"disable_2fa_remember": false,
"disable_admin_token": false,
"disable_icon_download": false,
"domain": "*****://****.*****.***",
"domain_origin": "*****://****.*****.***",
"domain_path": "",
"domain_set": true,
"duo_host": null,
"duo_ikey": null,
"duo_skey": null,
"email_attempts_limit": 3,
"email_expiration_time": 600,
"email_token_size": 6,
"enable_db_wal": true,
"extended_logging": true,
"helo_name": null,
"hibp_api_key": null,
"icon_blacklist_non_global_ips": true,
"icon_blacklist_regex": null,
"icon_cache_folder": "data/icon_cache",
"icon_cache_negttl": 259200,
"icon_cache_ttl": 2592000,
"icon_download_timeout": 10,
"invitation_org_name": "Bitwarden_RS",
"invitations_allowed": true,
"ip_header": "X-Real-IP",
"log_file": "/data/bitwarden.log",
"log_level": "warn",
"log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
"org_attachment_limit": null,
"org_creation_users": "",
"password_iterations": 100000,
"reload_templates": false,
"require_device_email": false,
"rsa_key_filename": "data/rsa_key",
"show_password_hint": true,
"signups_allowed": true,
"signups_domains_whitelist": "",
"signups_verify": false,
"signups_verify_resend_limit": 6,
"signups_verify_resend_time": 3600,
"smtp_accept_invalid_certs": false,
"smtp_accept_invalid_hostnames": false,
"smtp_auth_mechanism": null,
"smtp_debug": false,
"smtp_explicit_tls": false,
"smtp_from": "**-*****@****.*****.***",
"smtp_from_name": "Bitwarden_RS",
"smtp_host": "****-*****.**********.***",
"smtp_password": "***",
"smtp_port": 587,
"smtp_ssl": true,
"smtp_timeout": 15,
"smtp_username": "******.******@*****.***",
"templates_folder": "data/templates",
"use_syslog": false,
"user_attachment_limit": null,
"web_vault_enabled": true,
"web_vault_folder": "web-vault/",
"websocket_address": "0.0.0.0",
"websocket_enabled": true,
"websocket_port": 3012,
"yubico_client_id": null,
"yubico_secret_key": null,
"yubico_server": null
}When I talked about Docker I meant Docker-compose. Sometimes browser loads bitwarden and sometimes not. |
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Is there anything else I should do? |
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You haven't posted any bitwarden_rs logs as previously requested. We need to know what bitwarden_rs was doing during these |
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Level is debug. Looks good..? |
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We need logs from when you run into this issue, not logs from any random time |
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@jjlin as a side note - I can see the request for logs is probably the most often reappearing comment in this tracker. Maybe the template should contain prepared commands to copy & paste into terminal to get all the information asked for (these commands could also cover both Docker and non-Docker deployments). |
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Well, that's exactly when I run into problems. |
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I found a solution. I don't know why, but http2 just didn't work anymore. Removing http2 and it's working. Something changed, but I don't know what. If someone knows, please tell me. Thanks! |
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Subject of the issue
I just updated my Bitwarden and Nginx. Both are docker images. I'm running it on Raspberry pi 3 B+. I have updated many times and system worked fine until now.
After update it's hard to connect with browser and when I can, I didn't see my passwords. Passwords are still in my app. It shows only Bitwarden logo when I can't connect.
Your environment
Steps to reproduce
Expected behaviour
Start working like before
Actual behaviour
Relevant logs
I'm sorry, but I don't have time to write more. I wrote something to discussion. There were similar cases.
This is also warning to others.
Can I lose my passwords in the app if it syncronize with the server? (I have backup too)
I'll continue to test my system and write more here. As soon as I have time.
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