Unable to send commands, fleet integration pulls data but any commands error out

[Jonnehs]

Is there an existing issue for this?

• I have searched both the existing open issues & recently closed issues and did not find a duplicate of this issue.

I have read about the Fleet API and understand I may need to use it

• I understand issues relating to read only commands will be auto closed if not using the Fleet API.

Version of the Tesla component

3.24.1

Version of the Tesla car software

2024.26.3.1

Model

Model 3

Current Behavior

The fleet API setup has completed but no commands can be issued to the car. The Integration pulls the current state of the car when it is awake, but any commands issued from home assistant simply time out with a generic error.

Expected Behavior

Some commands should be possible, within the fleet API limits

Debug logs

2024-08-13 20:36:59.857 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547491289920] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2763, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2806, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/button/__init__.py", line 132, in _async_press_action
    await self.async_press()
  File "/config/custom_components/tesla_custom/button.py", line 56, in async_press
    await self._car.flash_lights()
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 856, in flash_lights
    await self._send_command("FLASH_LIGHTS", on=True)
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 785, in _send_command
    raise ex
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 770, in _send_command
    data = await self._controller.api(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1349, in api
    return await self.__post_with_retries(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 189, in async_wrapped
    return await copy(fn, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 111, in __call__
    do = await self.iter(retry_state=retry_state)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 153, in iter
    result = await action(retry_state)
             ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/_utils.py", line 99, in inner
    return call(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/__init__.py", line 398, in <lambda>
    self._add_action_func(lambda rs: rs.outcome.result())
                                     ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/_base.py", line 449, in result
    return self.__get_result()
           ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/_base.py", line 401, in __get_result
    raise self._exception
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 114, in __call__
    result = await fn(*args, **kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1390, in __post_with_retries
    return await self.__connection.post(command, method=method, data=data, url=url)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/connection.py", line 166, in post
    return await self.__open(url, method=method, headers=self.head, data=data)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/connection.py", line 218, in __open
    raise TeslaException(resp.status_code)
teslajsonpy.exceptions.TeslaException
2024-08-13 20:37:14.710 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547491289920] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2763, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2806, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/button/__init__.py", line 132, in _async_press_action
    await self.async_press()
  File "/config/custom_components/tesla_custom/button.py", line 56, in async_press
    await self._car.flash_lights()
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 856, in flash_lights
    await self._send_command("FLASH_LIGHTS", on=True)
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 785, in _send_command
    raise ex
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 770, in _send_command
    data = await self._controller.api(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1361, in api
    raise ex
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1355, in api
    response = await self.__post_with_retries(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 189, in async_wrapped
    return await copy(fn, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 111, in __call__
    do = await self.iter(retry_state=retry_state)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 153, in iter
    result = await action(retry_state)
             ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/_utils.py", line 99, in inner
    return call(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/__init__.py", line 398, in <lambda>
    self._add_action_func(lambda rs: rs.outcome.result())
                                     ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/_base.py", line 449, in result
    return self.__get_result()
           ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/_base.py", line 401, in __get_result
    raise self._exception
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 114, in __call__
    result = await fn(*args, **kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1390, in __post_with_retries
    return await self.__connection.post(command, method=method, data=data, url=url)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/connection.py", line 166, in post
    return await self.__open(url, method=method, headers=self.head, data=data)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/connection.py", line 218, in __open
    raise TeslaException(resp.status_code)
teslajsonpy.exceptions.TeslaException
2024-08-13 20:37:58.849 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547491289920] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2763, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2806, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/button/__init__.py", line 132, in _async_press_action
    await self.async_press()
  File "/config/custom_components/tesla_custom/button.py", line 56, in async_press
    await self._car.flash_lights()
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 856, in flash_lights
    await self._send_command("FLASH_LIGHTS", on=True)
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 785, in _send_command
    raise ex
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/car.py", line 770, in _send_command
    data = await self._controller.api(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1361, in api
    raise ex
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1355, in api
    response = await self.__post_with_retries(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 189, in async_wrapped
    return await copy(fn, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 111, in __call__
    do = await self.iter(retry_state=retry_state)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 153, in iter
    result = await action(retry_state)
             ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/_utils.py", line 99, in inner
    return call(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/tenacity/__init__.py", line 398, in <lambda>
    self._add_action_func(lambda rs: rs.outcome.result())
                                     ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/_base.py", line 449, in result
    return self.__get_result()
           ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/_base.py", line 401, in __get_result
    raise self._exception
  File "/usr/local/lib/python3.12/site-packages/tenacity/asyncio/__init__.py", line 114, in __call__
    result = await fn(*args, **kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/controller.py", line 1390, in __post_with_retries
    return await self.__connection.post(command, method=method, data=data, url=url)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/connection.py", line 166, in post
    return await self.__open(url, method=method, headers=self.head, data=data)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/teslajsonpy/connection.py", line 218, in __open
    raise TeslaException(resp.status_code)
teslajsonpy.exceptions.TeslaException

Anything else?

No response

[max-unthan]

I am facing the same issue at the Moment.
Retrieving Data is possible but sending commands results in the same error as above.

[tickledblue3]

Same problem here for a 2023 Model Y. Receiving data works fine.

[miaszh]

Same here :\

[astinodevastato]

Idem for model y 2024

[SashaBusinaro]

+1

[eingram23]

I have this same issue, but only with one car. I have a Model 3 SR 2023 that has worked perfectly, with Fleet API, since I first set it up a few months ago. I just purchased a Highland LR RWD yesterday and reloaded the Tesla integration. It found the new vehicle and added it to HA. I'm able to query for data with no issue, but trying to send commands results in similar errors as shown above.

[Jonnehs]

@alandtse can I help with diagnosing this at all? Seems like its affecting a fair number of people

[alandtse]

I don't use fleet API so you'll need to find someone who does for any pr work.

[MrNickIE]

I have the same issue on a brand new car. I have triple checked the installation and approved the virtual key and yet commands cannot be sent. Only data can be read and updated.

[eingram23]

Turns out my issue was forgetting the step of enrolling the public key in my vehicle. I had done it last year on my first car but forgot about it the second time around.

https://github.com/llamafilm/tesla-http-proxy-addon/blob/main/tesla_http_proxy/DOCS.md

“Using the Home Assistant iOS app, open the Addon Web UI and click Enroll public key in your vehicle. This should launch the Tesla app where it prompts for approval to "allow third-party access to your vehicle". If you have multiple vehicles, you'll need to do this on each of them. Your Tesla app must already be key-paired with the car.”

[MrNickIE]

This is not my issue though. I have approved on the car with the App and it was successful. Yet it appears I still cannot control anything.

I do not know how to gather logs but will if someone can help.

[dettofatto]

+1
Tesla rate api limit?
Tomorrow I'll see...

[HACS85]

Same issue for me. Both cars.

[1216670551]

我也有同样的问题。两辆车都是这样。

Please check whether your agent is successfully opened. This requires setting up a process guard. Otherwise, the agent process will be closed when you exit.